Liviko Code of Conduct

Liviko is a company engaged in the production, import and wholesale of a wide range of beverages. Its home market is the Baltic States, and its key strategic focus is the export of its own brands.

Liviko’s mission is to promote a culture of responsibility, quality awareness and appreciation among consumers and distributors. To achieve this, we strive to serve our customers better every day while operating as a responsible and sustainable company that cares about its stakeholders and communities.

Liviko is part of the NG Investeeringud Group.

For Liviko, it is crucial to follow the organization’s core values and the principles of exemplary business conduct on a daily basis, both to protect the Liviko’s business interests and reputation and to improve the overall business environment.

Liviko Core Values are honesty – we act openly and sincerely, and value decisions based on facts; caring – we are friendly, supportive, and open to solutions that create value for people and the environment; reliability – we keep our promises and comply with applicable rules and regulations; innovation – we are open to innovative and modern ideas and always strive to stay one step ahead; openness – we respect differences and diversity and encourage the open sharing of ideas and opinions; environmental awareness – we care about the environment around us and use resources responsibly and sustainably.

The increasing integration of the global economy, longer supply and value chains in business, and European single market regulations create the need for unified, value-based agreements. Liviko believes that responsible business conduct is a competitive advantage and the foundation of trust for customers, employees, partners, and shareholders alike.

This Code of Conduct forms part of Liviko’s long-term business strategy and brings together the key principles that Liviko’s leaders, employees, and partners are required to follow in their activities.

The principles of Code of Conduct are based on both Estonian legislation and are in accordance with internationally recognized standards and agreements that guide responsible and sustainable business activities.

In addition, Liviko conducts its business activities in accordance with internal procedures, rules, and guidelines, which ensure the consistent and effective implementation of the principles of the Code of Conduct.

Documents:

• • Code of Conduct (PDF)

• • Environmental Policy (PDF)

Reporting Violations of Code of Conduct

To ensure an open, ethical, and inclusive business culture, Liviko encourages everyone to act immediately upon noticing anyone violating the principles or behavioral norms outlined in the Code of Conduct document. Within Liviko, the primary support for such matters is provided by the employee’s direct manager or HR personnel, but an anonymous whistleblowing line is also available.

The Liviko tip line is open to anyone who wishes to report violations occurring within Liviko, including breaches of the principles of Code of Conduct that may be committed by either Employees or Partners and their employees.

Reports are received and cases are handled by the Internal Audit Department of TKM Grupp AS, a subsidiary of NG Investeeringud OÜ (hereinafter the “Internal Audit Department”), in accordance with the applicable internal regulations, ensuring transparency in the investigation of cases and the confidentiality of the reporting person.

Where a report concerns a potential breach occurring within a Partner’s organisation, the information received shall be forwarded to the Partner, and the Internal Audit Department shall monitor that the Partner handles the report appropriately and implements the necessary corrective measures. The Internal Audit Department does not conduct internal investigations within the Partner’s organisation but reserves the right to assess the adequacy of the Partner’s response.

E-mail: vihje@nginvest.ee
Phone: +372 667 3152
Languages: Estonian, English, Russian